Features of Oracle maintenance support services

1

Appropriate and rapid support by experienced consultant that has acquired the Oracle certification.

2

Most of our consultants have over 15 years oracle expertise experience and worked with the largest companies in HK.

3

As an ”Oracle Solution Company”, our Oracle consultants provide maintenance services at a low price in the industry.

4

Others, also we will provide service in different Oracle environment e.g. OEM, replication etc.

Remark: The above service is provided by GrandSoft.

Oracle Maintenance Standard Support

Oracle Instance * 1 / year : HKD $6800

Based on the single instance:

  1. We will provide one day on-site support (e.g. disaster recovery, slow performance, dataguard resync, troubleshooting)
  2. If you have an anxiety to Oracle database performance
  3. If you want to receive the necessary minimum of Q & A support at a low price
  4. This includes 9am-6pm phone support, email support

Oracle Maintenance Advanced Support

Oracle Instance * 1 + option server 1 units / year : HKD $35000

Based on the envionoment which involves two servers/nodes:
(e.g. rac, data guard, golden gate)

  1. We will provide 5 days on-site support
    (e.g. disaster recovery, slow performance, dataguard resync, troubleshooting)
  2. If you have an anxiety to Oracle database performance
  3. If you want to receive the necessary minimum of Q & A support at a low price
  4. This includes 9am-6pm phone support, email support

Oracle Maintenance Enterprise Support

Oracle Instance * 5 units / year : HKD $55000

Totally 5 instances which can be any combination of oracle servers.

  1. We will provide 10 days on-site support (e.g. disaster recovery, slow performance, dataguard resync, troubleshooting)
  2. If you have an anxiety to Oracle database performance
  3. If you want to receive the necessary minimum of Q & A support at a low price
  4. This includes 24x7 phone support, email support

Oracle Maintenance Premium Support

Oracle Instance * 20 units / year : HKD $150000

Totally 20 instances which can be any combination of oracle servers.

  1. We will provide 20 days on-site support (e.g. disaster recovery, slow performance, dataguard resync, troubleshooting) or 20 mandays for the use of projects (e.g. DB patching or Upgrade)
  2. If you have an anxiety to Oracle database performance
  3. If you want to receive the necessary minimum of Q & A support at a low price
  4. This includes 24x7 phone support, email support

Oracle One Off Service

RAC 2-4 nodes setup/installation
HKD $20000
Oracle single instance setup/installation
HKD $9800
Oracle single instance upgrade
HKD $25000
One standby Dataguard server setup/installation
HKD $20000
Golden gate one to one server*10 tables setup/installation
HKD $20000
Tailor-made Rman script
HKD $5000
Tailor Rman script with backup/restore drill
HKD $19800