Oracle Maintenance Standard Support

Oracle Instance * 1 / year : HKD $8500

Based on the single instance:

1. We will provide one day on-site support (e.g. disaster recovery, slow performance, dataguard resync, troubleshooting)
2. If you have an anxiety to Oracle database performance
3. If you want to receive the necessary minimum of Q & A support at a low price
4. This includes 9am-6pm phone support, email support

Oracle Maintenance Advanced Support

Oracle Instance * 1 + option server 1 units / year : HKD $35000

Based on the envionoment which involves two servers/nodes:
(e.g. rac, data guard, golden gate)

1. We will provide 5 days on-site support
   (e.g. disaster recovery, slow performance, dataguard resync, troubleshooting)
2. If you have an anxiety to Oracle database performance
3. If you want to receive the necessary minimum of Q & A support at a low price
4. This includes 9am-6pm phone support, email support

Oracle Maintenance Enterprise Support

Oracle Instance * 5 units / year : HKD $55000

Totally 5 instances which can be any combination of oracle servers.

1. We will provide 10 days on-site support (e.g. disaster recovery, slow performance, dataguard resync, troubleshooting)
2. If you have an anxiety to Oracle database performance
3. If you want to receive the necessary minimum of Q & A support at a low price
4. This includes 9am-6pm phone support, email support

Oracle Maintenance Premium Support

Oracle Instance * 20 units / year : HKD $150000

Totally 20 instances which can be any combination of oracle servers.

1. We will provide 20 days on-site support (e.g. disaster recovery, slow performance, dataguard resync, troubleshooting) or 20 mandays for the use of projects (e.g. DB patching or Upgrade)
2. If you have an anxiety to Oracle database performance
3. If you want to receive the necessary minimum of Q & A support at a low price
4. This includes 9am-6pm phone support, email support

Oracle One Off Service